Hansen A. Gregory <br/><br/>
Automating Business Process Reengineering  

 - 2nd 
 - U.S.A  Prentice Hall  1997 
 - 321p. 
<br/><br/><label>ISBN: </label>0135769841 
<br/><br/><label>LC Class. No.: </label>HD 58.8  / .H36