THOMPSON LEIGH <br/><br/>
THE MIND AND HEART OF THE NEGOTIATOR 

 - 2nd 
 - USA  PRENTICE HALL  2001 
 - 378p. 
<br/><br/><label>ISBN: </label>0130179647 
<br/><br/><label>LC Class. No.: </label>HD 58.6  / .T46