000 00353nam a22001337a 4500
008 241218b |||||||| |||| 00| 0 eng d
020 _a0471709675
050 _aHD2365
_b.D94
100 _aDYENING, Thomas N.
245 _aEssentials of Business Process Outsourcing
260 _aNew Jersey
_bJohn Willey & Sons
_c2005
300 _ax, 230p.
942 _cBK
999 _c1865
_d1865